Privacy Policy

 

Who We Are

Ellcado – officially trading as Ellcado Finance Limited (“Ellcado”, “we”, “us”, “our”) – is a UK-based management consultancy dedicated to providing exceptional advisory, strategic, operational, and performance-improvement services to businesses. Our focus is on helping organisations achieve their goals efficiently and effectively, leveraging our expertise to deliver tailored solutions that drive sustainable growth. For the purposes of this privacy policy, any reference to “Ellcado” pertains to our company and all associated services we provide.  

Purpose of this document

This privacy notice explains how we collect, use, disclose and protect your personal data when you engage with Ellcado as a consulting client, prospective client, website visitor, or newsletter subscriber.

It is important that you read this notice together with any other privacy or fair-processing notice we may provide at the time we collect your data. This notice supplements any other notices and is not intended to override them.

Changes to this notice

This version was last updated on 22.12.2025
We may update this notice from time to time. Any changes will be published on our website.

It is important that the personal data we hold about you is accurate and up to date. Please let us know if your information changes during your relationship with us.

The data we collect about you

“Personal data” means any information that can identify you. It does not include anonymous data.

We may collect, use, store and transfer the following categories of personal data:

Identity Data

Name, title, job role, business name, date of birth (where necessary for contracting).

Contact Data

Email address, business or residential address, telephone numbers.

Business & Engagement Data

Information relating to your business structure, operations, organisational challenges, financial performance, KPIs, or any other information you choose to share during consultancy engagements.

Note: We do not collect copies of passports, driving licences or sensitive financial documents unless you voluntarily provide them for a specific engagement.

Financial Data (where relevant)

Invoices, payment records, billing details.

Technical Data

IP address, browser type, time zone, device information, and usage data through website analytics tools.

Marketing & Communications Data

Preferences for receiving updates from us (e.g., newsletters, lead magnets).

Special Category Data

We do not intentionally collect special category data (e.g., health, ethnicity, religion). If, for any reason, you voluntarily share such data, we will process it only with your explicit consent.

 

How we collect your personal data

Direct interactions

You may give us personal data when you:

  • Enquire about consulting services

  • Book a consultation

  • Download content or subscribe to the newsletter

  • Complete a website form

  • Communicate with us by email, phone or social media

Automated technologies

We may collect Technical Data as you interact with our website (cookies, analytics).

Third parties

We may receive data from:

  • Public sources such as Companies House

  • Business information platforms

  • Referrals and introducers (with your consent)

We do not receive credit reports or conduct credit checks.

 

How we use your personal data

We will only use your personal data where legally permitted. The most common uses include:

1. Contract

To deliver consulting and advisory services, respond to enquiries, prepare proposals, or enter into an agreement with you.

2. Legitimate Interests

To operate and grow our business, improve our services, analyse website usage, send relevant updates, and manage our relationship with you.

3. Legal Obligations

To comply with UK law (e.g., record-keeping, invoicing).

4. Consent

For marketing communications (you may withdraw consent at any time). We do not use your data for automated decision-making or profiling.

 

Why we use your data

We process your information to:

  • Provide consultancy and advisory services

  • Understand your business challenges and needs

  • Communicate with you, schedule meetings, and deliver recommendations

  • Manage billing and payments

  • Improve the website and client experience

  • Send newsletters or marketing updates (only where permitted)

We do not use your data for: credit checks, affordability assessments or lender requirements.

 

Sharing your information

We only share your data where necessary and lawful.

We may share your personal data with:

  • Professional advisors (e.g., accountants, legal advisors) where necessary

  • IT service providers and website hosts

  • Email marketing platforms (newsletter, automation tools)

  • Third-party experts engaged to support your project, only with your consent

We do not share your data with lenders, funders, or credit reference agencies. All service providers are required to keep your data secure and process it only on our instructions.

International transfers

We do not routinely transfer your personal data outside the UK or EEA. If we use software or platforms that store data outside the EEA, we ensure that appropriate safeguards (such as Standard Contractual Clauses) are in place.

Data retention

We retain your personal data only for as long as needed to:

  • Deliver our consulting services

  • Maintain legal, accounting, and tax records

  • Manage our relationship with you

Retention periods vary based on the type of data and the purpose.
You may request deletion at any time (subject to legal obligations).

 

Your rights

You have the right to:

  • Request access to your personal data

  • Request correction of inaccurate or incomplete data

  • Request erasure (“right to be forgotten”)

  • Object to processing based on legitimate interests

  • Restrict processing under certain circumstances

  • Request transfer of your data to you or another party

  • Withdraw consent for marketing at any time

To exercise any of these rights, please contact adina.fetche@ellcadofinance.com

You will not be charged for making a request unless it is manifestly excessive.

If you are unhappy with how we handle your data, you have the right to complain to the Information Commissioner’s Office (ICO).

Contact details

Ellcado Finance Limited
Email: adina.fetche@ellcadofinance.com

United Kingdom