Ellcado – Terms of Service

Last updated: 22.12.2025

These Terms of Service (“Terms”) govern your use of the website operated by Ellcado Finance Limited (“Ellcado”, “we”, “us”, “our”) and the consulting services we provide.
By accessing our website or engaging our services, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website or services.

1. About Us

Ellcado Finance Limited is a UK-based business and management consultancy providing strategic, operational, and performance improvement advisory services to organisations.
Contact: adina.fetche@ellcadofinance.com

2. Scope of Services

Ellcado provides consulting services including (but not limited to):

  • Business strategy

  • Commercial, operational and financial advisory

  • Performance improvement, margin optimisation, and efficiency reviews

  • Leadership and organisational advisory

  • Implementation guidance and ongoing support

Our services are advisory only. Recommendations are made based on the information you provide and industry best practice.
We do not guarantee specific financial outcomes, results, or performance improvements.

3. Use of Website

By using our website, you agree to:

  • Use it only for lawful purposes

  • Not attempt to obtain unauthorised access to systems, data or networks

  • Not copy, reuse, or redistribute website content without permission

  • Not use the website in a way that harms or disrupts Ellcado or other users

We may update, suspend or remove content or functions from the website at any time without notice.

4. Formation of Contract

A contract between you and Ellcado is formed when:

  • You accept a written proposal, or

  • You make a payment for consulting services, or

  • You receive written confirmation of your engagement

Unless agreed otherwise, all consulting engagements operate under these Terms.

5. Client Responsibilities

To allow Ellcado to deliver services effectively, you agree to:

  • Provide accurate and complete information

  • Supply timely access to staff, documents or systems required for the engagement

  • Notify us of any changes that may affect the work

  • Ensure decisions based on our advice are made by authorised individuals in your organisation

You are responsible for the implementation of any recommendations unless your contract includes implementation support.

6. Fees & Payment

Fees for consulting services will be agreed in writing via proposal or engagement letter.

You agree to:

  • Pay invoices within the stated payment terms

  • Cover any agreed additional expenses (e.g., travel)

  • Pay interest on overdue invoices (statutory interest of 8% + base rate) where applicable

We may suspend work if invoices remain unpaid beyond the agreed terms.

7. Confidentiality

Both parties agree to:

  • Keep all confidential information secure

  • Use such information only for the purpose of delivering or receiving the services

  • Refrain from disclosing confidential information to third parties unless required by law or with written consent

Confidentiality obligations survive the end of the engagement.

8. Intellectual Property

All materials, methods, frameworks, documents, templates and deliverables created by Ellcado remain our intellectual property unless expressly transferred in writing.

Clients receive a non-exclusive licence to use deliverables internally for their business.
You may not resell, publish, or distribute our intellectual property without written approval.

9. Limitation of Liability

To the maximum extent permitted by law, Ellcado shall not be liable for:

  • Loss of profits, revenue, business, or opportunities

  • Indirect, consequential or special losses

  • Decisions made or actions taken by you based on our advice

  • Any loss arising from incomplete, inaccurate, or delayed information provided by you

Our total liability for any claim relating to the services is limited to the amount paid for the specific engagement within the last 12 months.

Nothing in these Terms excludes liability for fraud or any liability that cannot be excluded under UK law.

10. Cancellation & Termination

Either party may terminate the engagement:

  • With written notice, subject to the terms outlined in the proposal

  • Immediately, if the other party breaches these Terms and does not remedy the breach within a reasonable time

Upon termination:

  • Fees for all completed or in-progress work become payable

  • Intellectual property rights revert to Ellcado

  • Confidentiality obligations remain in force

No refunds are given for partially completed consulting work unless agreed otherwise.

11. Third-Party Tools and Services

We may use third-party software or platforms to deliver our services.
We are not responsible for availability, performance, or data handling practices of third-party providers.

Where possible, we will notify you if a third-party tool is required for an engagement.

12. Data Protection

We process personal data in accordance with UK GDPR and our Privacy Policy, which is available on our website.
By using our website or services, you agree to the terms of our Privacy Policy.

13. Changes to These Terms

We may update these Terms from time to time.
Any changes will be posted on this page with a new “Last updated” date.
Continued use of the website or services constitutes acceptance of the revised Terms.

14. Governing Law

These Terms are governed by the laws of England and Wales.
Any disputes shall be resolved exclusively in the courts of England and Wales.

15. Contact Us

For any enquiries about these Terms, please contact:
Email: adina.fetche@ellcadofinance.com

United Kingdom